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Meet Emily

Board-Certified Patient Advocate & Founder of Healthcare Uncomplicated

Emily Egley smiling in a light blue blazer
Hi, I'm Emily Egley.

For new patients and caregivers who feel lost in the system, I help you make sense of what's happening so you can focus on what matters: your health and the people you love.

Whether you've just gotten a new diagnosis or suddenly find yourself managing a loved one's care, the healthcare system can feel impossible to figure out:

Overwhelming bills
Confusing documents from your insurance company
Rushed appointments
Healthcare is complicated, and that's why I started Healthcare Uncomplicated.

I know how lonely and stressful it can feel when all you want is a clear answer and you can't get one.

My goal: explain what actually matters in plain English, so you can navigate the healthcare system and advocate for yourself.

I know how important this work is because I've lived it in two ways.

As a patient

18+
years navigating my own chronic healthcare concerns

Countless doctors, insurance battles, and treatments.

As a caregiver

7
of those years, I was also a caregiver

In 2017, my husband, Jarrod, was diagnosed with colorectal cancer, and I coordinated every detail of his care so he could focus on fighting the cancer and living life as fully as possible.

We called it "my job."

One day, I came off a two-hour phone call with his insurance company and told him I hated my job and wanted to quit. He told me that everyone hates their job sometimes, and that no, I couldn't quit.

Because I was too good at it.
Near the end of his life, Jarrod told me to do for others what I had done for him.

He passed away in December 2023. That's why I'm here: to help patients and caregivers face the same challenges I faced, with clarity, compassion, and confidence.

You are probably here because you feel...

✓ Frustrated
✓ Overwhelmed
✓ Uncertain
✓ Guilty
✓ Exhausted

My Credentials

I didn't know patient advocacy was a job.

Where it started

I had already decided to start Healthcare Uncomplicated when my graphic designer suggested I look at patient advocates' logos for ideas. I told her no one else was doing what I was doing. I didn't even know what to search, so I typed in her words: patient advocate. The first two websites I opened said Board-Certified Patient Advocate.

The quiz

30 of 31

right on the certifying board's readiness quiz.

I took it cold.

The certification

March 2025

I became a Board-Certified Patient Advocate, through the Patient Advocate Certification Board.

The certification validates what I'd already lived. It didn't create it.And, if I didn't know this profession existed, most people probably don't either.

Why the quiz came easily

My husband, Jarrod, and I lived by "your body, your choice."

1We gathered all the information.
2We talked it through.
3He made the decision.

The question was never what I thought was best for him.It was what he thought was best for him.

“

Now I understand the process much better and, most importantly, I know what questions to ask, who I need to contact, and how to communicate about my mom's situation. You helped me take something that felt enormous and confusing and break it into steps I could actually handle. We're still working through the process, but now I feel like I have a plan instead of just reacting to the next problem.

Clo Blanco, helping navigate care for her mother

Here's How I Can Help

I teach you how the system works.

I'm not doing it for you. I teach you how the healthcare system works, so you aren't figuring it out alone.

The result: less stress, more confidence, and more time, money, and energy for what matters.

→
How insurance plans workThe basics of health plans and Medicare, in plain words. I explain. I don't tell you what to pick.So you understand what your plan covers and what you're responsible for.
→
How to read your paperworkWhat an EOB is, how it's different from a bill, and why to compare them before you pay.So you can catch a bill that doesn't match your insurance paperwork, and avoid overpaying.
→
How to handle the phone callsWhat to write down on every call, and why a reference number matters.So you stop repeating yourself and know what to ask for.
→
How to get ready for doctor visitsQuestions worth thinking about before an appointment, and how to ask them respectfully.So you feel confident asking questions and speaking up.
If the best answer for you is actually free, I'll tell you.

If you are reading this and thinking "this is me," you don't have to figure it out alone.

Schedule a Free Consult

You don't have to do this alone, and it doesn't have to be this hard.

Coming Soon

Decoding Healthcare Program

The program is built to take you from:

Unsure → Informed
Overwhelmed → Organized
Unheard → In Control
Frustrated → Strategic

My goal is for you to be able to say, "I've got this."

Laptop showing the Decoding Healthcare program by Emily Egley
Join the Waitlist

You've Already Done the Hard Part. You Found Me.

A free 15-minute Consult is just a conversation. No pressure, no commitment. Just a chance to talk through where you are and figure out the best next step together.

Schedule Your Free 1:1 Consult
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